We’re committed to offering customers not only the best of new innovation, but a wide variety of choice in how they purchase and use the product.” With COVID-19, the market has embraced Teams in record numbers while Slack suffered from its absence of video-conferencing. Update: Microsoft provided comment to TechCrunch, saying the following: “We created Teams to combine the ability to collaborate with the ability to connect via video, because that’s what people want. ![]() We want to be the 2% of your software budget that makes the other 98% more valuable they want 100% of your budget every time.” Slack offers an open, flexible approach that compounds the threat to Microsoft because it is a gateway to innovative, best-in-class technology that competes with the rest of Microsoft’s stack and gives customers the freedom to build solutions that meet their needs. “But this is much bigger than Slack versus Microsoft - this is a proxy for two very different philosophies for the future of digital ecosystems, gateways versus gatekeepers. Slack threatens Microsoft’s hold on business email, the cornerstone of Office, which means Slack threatens Microsoft’s lock on enterprise software. Update: In a press statement about the Teams complaint, Jonathan Prince, VP of communications and policy at Slack, added: “We’re confident that we win on the merits of our product, but we can’t ignore illegal behavior that deprives customers of access to the tools and solutions they want. Slack told the newspaper it wants the Windows maker to be forced to sell Teams separately to Microsoft 365 customers at a separate price, rather than bundling it with the existing suite and absorbing the cost. In further comments to the newspaper, Slack executives said they’re asking EU regulators to move quickly “to ensure Microsoft cannot continue to illegally leverage its power from one market to another by bundling or tying products.” “Microsoft has illegally tied its Teams product into its market-dominant Office productivity suite, force installing it for millions, blocking its removal, and hiding the true cost to enterprise customers,” Slack said in the statement. Per the FT, which has a statement from Slack, the company is accusing Microsoft of illegally abusing its market power by tying its competing product, Teams, to its dominant enterprise suite, Microsoft 365. We’ve also reached out to Microsoft and Slack for comment. We will assess it under our standard procedures.” ![]() Workplace instant messaging platform Slack has filed an antitrust complaint against Microsoft in the European Union, accusing the tech giant of unfairly bundling its rival Teams product with its cloud-based productivity suite.Ī spokeswoman for the Commission’s competition division confirmed receipt of a complaint, telling us via email: “ We confirm that we received a complaint by Slack against Microsoft.
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